Public Sector and Government (HC-PSG)

For services that deliver the digitisation and improvement of citizen services and to improve efficiencies in the machinery of government.

For services the core value of which is to deliver the digitisation of citizen services and improve efficiencies in the machinery of government. Solutions will be developed by all levels of government or government in collaboration with industry partners. Only nominations from Government owned or controlled entities or Government led delivered can apply.

This Award is presented for outstanding ICT innovation dedicated to delivering improved government service delivery or other Digital initiatives for the public.

Citizen ServicesGovernment Citizen Services is about Digital Services to public and individual citizen.
Digital GovernmentDigital Government is about managing Digitalization within Government Offices to achieve maximum working efficiencies. The main operative word is “within” the Government.

Criteria

Judging Criteria	Weighting	Attributes and Weighing
Uniqueness	25%	Technology and Innovation (60%) Trend Setting, creativity (40%)
Value to Public/ Government	30%	Accessibility & Reach (50%) Transparency & Impact on Quality of Life (50%)
Functionalities and Features	25%	User Requirements (50%) Compatibility and Interoperability (50%)
Quality & Application of Technology	20%	Content & Standard (60%) Product Stability & Reliability (40%)

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