For services the core value of which is to deliver the digitisation of citizen services and improve efficiencies in the machinery of government. Solutions will be developed by all levels of government or government in collaboration with industry partners. Only nominations from Government owned or controlled entities or Government led delivered can apply.
This Award is presented for outstanding ICT innovation dedicated to delivering improved government service delivery or other Digital initiatives for the public.
- Citizen Services
Government Citizen Services is about Digital Services to public and individual citizen. - Digital Government
Digital Government is about managing Digitalization within Government Offices to achieve maximum working efficiencies. The main operative word is “within” the Government.
Criteria
| Judging Criteria | Weighting | Attributes and Weighing |
|---|---|---|
| Uniqueness | 25% | Technology and Innovation (60%) Trend Setting, creativity (40%) |
| Proof of Concept | 30% | Accessibility & Reach (50%) Transparency & Impact on Quality of Life (50%) |
| Functionalities and Features | 25% | User Requirements (50%) Compatibility and Interoperability (50%) |
| Quality | 20% | Content & Standard (60%) Product Stability & Reliability (40%) |